Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our service.
⸻1. Information We Collect
1.1 Information you provide
- Uploaded photos or images
- Name, email, phone number, shipping address
- Payment details (processed by secure third-party gateways; we do not store card numbers)
1.2 Automatically collected information
- Device type, browser version, operating system
- IP address and approximate location for fraud prevention
- Cookies for functionality and analytics
2. How We Use Your Data
- Creating and generating your artwork
- Printing and shipping your order
- Order support and communication
- Improving our service and user experience
- Legal compliance (tax, payment records)
3. Legal Basis for Processing
- Contractual necessity (to create and deliver your order)
- Legitimate interest (fraud prevention, analytics)
- Your consent (for uploading photos or receiving marketing emails, where applicable)
4. Sharing Your Information
We only share data with:
- Printing and fulfillment partners
- Delivery carriers
- Payment processors
- Customer support tools
We never sell your personal data to third parties.
⸻5. Photo Storage
Uploaded photos are stored securely and used solely to create your artwork. We automatically delete source images after a reasonable retention period, unless longer storage is required for support or legal reasons.
You may request earlier deletion of your photos at any time.
⸻6. Data Security
We implement technical and organizational measures such as encryption, secure servers, access controls and industry-standard practices to protect your personal data against unauthorised access, loss or misuse.
⸻7. Your Rights
Depending on your country of residence and applicable law, you may have the right to:
- Access your personal data
- Request corrections of inaccurate data
- Request deletion of your data
- Withdraw consent where processing is based on consent
- Request a copy of your data (data portability)
- Object to certain types of processing
You can contact our support team at any time to exercise these rights, subject to applicable legal limitations.
⸻8. Children’s Privacy
Our service is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will take reasonable steps to delete it without undue delay.
⸻9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect once published on our website. Continued use of the service after such changes have been posted will be deemed acceptance of the updated Policy.
⸻10. Contact Information
If you have privacy-related questions, concerns or requests (including data deletion), please contact our support team using the contact details provided on the website.